Job Description

Welcome to MFour!

Our Story: Founded in 2011, MFour is a fast-growing data and analytics technology company "democratizing" consumer insights. Named a 2023, "top 25 L.A. tech companies to watch," by Built In, we've created a SaaS ecosystem, giving businesses access to united shopper behavior + opinion data that uncovers the whos, whats, whys, whens and wheres behind consumers in ways never before possible. We help 25% of the Fortune 100 plus organizations of all sizes make product, brand and advertising decisions.

Our Product: Using the nation's most downloaded, highest-rated, and only Apple-approved app & web data collection and survey app (Surveys On The Go®), MFour is the only consumer market research company that guarantees real, validated responses for every survey, giving businesses the data and insights they need to make impactful decisions.

From validated opinion and behavior trackers to advertising exposure measurement MFour is trusted by hundreds of leading.

Our Goal: To eliminate the unknown (data blind spots) within market research in a way that recognizes a consumer's right to privacy - so marketers can make better decisions about new and existing products, advertising choices and competitive positioning. MFour is trusted by hundreds of leading brands, including Google, Microsoft, Samsung, Walmart, Disney, Spotify, and Lowe's.

Our Core Values: Simplicity, Humility, Quality, Consistency, and Innovation.

Your Mission:

The Revenue Operations Manager will own and drive the newly established Revenue Operations function at MFour. This includes prioritizing strategic initiatives, managing budgets and resources, and implementing and integrating third-party software like Salesforce, HubSpot, and Planview to support Go-To-Market (GTM) operations.

You'll work with stakeholders to define goals and metrics, then leverage your expertise to automate and scale business processes and systems. Additionally, you'll support data visualization and reporting by creating automated dashboards and reports for executives, managers, and key stakeholders.

Core Responsibilities:

• Work closely with c-level to define the department roadmap including initiatives and prioritization
• Manage and optimize Salesforce and other business systems to ensure data integrity, streamline workflows, and enhance operational efficiency.
• Collaborate with Engineering to maintain the system architecture map and ensure accurate data flow between proprietary and third-party GTM systems.
• Oversee software vendor relationships, including contracts, budgets, implementation, support services, and feature utilization.
• Develop and maintain executive and manager-level dashboards, delivering actionable insights to support decision-making and revenue growth.
• Monitor software roadmaps to optimize feature usage and ensure up-to-date team training.
• Analyze data and design automation workflows to improve efficiency and accelerate growth.
• Manage user onboarding and offboarding, maintaining system role and profile integrity.
• Support project execution through sprint cycles and collaboration with DevOps.

Qualifications that set you apart

• 3+ years of experience with Salesforce (certifications preferred) and specific experience with Salesforce CPQ.
• Familiarity with HubSpot and experience using automation tools like Zapier.
• Skilled in working with systems and revenue operations data to identify growth and efficiency opportunities.
• Ability to envision, articulate, and execute new approaches to automating business processes.
• Experience managing integrated system releases with DevOps.
• Strong understanding of reporting visualization and dashboard creation.
• Clear and effective communication with executives and managers to implement requests.
• Strategic mindset to align systems development with business goals.

In return for your dedication, we offer:

• Salary
• $115K base
• Health benefits
• Top-tier health benefits include; medical, dental, vision, LTD, and life insurance
• Mental health benefits
• Other benefits
• Unlimited PTO
• Hybrid or Remote (based on location)

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