Job Description
Job Details
Description Position Overview: The Learning Management System (LMS) Administrator is responsible for the administration, management and optimization of the organization's Learning Management System (LMS). This role ensures the effective tracking, assignment, and reporting of training activities while supporting curriculum developers and end-users to maintain compatibility across the LMS. The LMS Administrator assists in system audits, compliance monitoring, and user support to enhance workload management and streamline training processes.
Company Overview At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client’s needs.
Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement.
We are looking to grow our enthusiastic and engaged team at NSM. Submit your resume and join a group of enthusiastic professionals dedicated to changing lives.
Essential Functions - Administer and manage the LMS platform, including assigning training, recording completions, creating items, scheduling offerings, and preparing reports.
- Support the tracking, entry, and management of talent resources, scheduled offerings, assessments, surveys, competency profiles, skill gaps, and certification deadlines.
- Conduct system audits to identify and correct errors or anomalies within the LMS.
- Ensure the integration of training content into the LMS, including testing and loading online training modules and other learning resources.
- Provide assistance in LMS configuration, version control, and development support.
- Monitor and enhance the agency’s use of LMS features and capabilities, providing recommendations to maximize system functionality.
- Assist in the production of performance tracking, career development plans, and training programs to support employee growth and progression.
- Automate and optimize the scheduling of Instructor-Led Training (ILT), web-based training, and on-the-job training through the LMS.
- Develop and maintain databases, course catalogs, training schedules, job aids, and policy documents.
- Coordinate and manage new hire onboarding schedules, including creating agendas, scheduling training sessions, and arranging necessary meetings for the first week of employment.
Requirements Education: - Bachelor’s degree in Human Resources, Information Systems, Education, Business Administration, Project/Program Management, or a related field preferred.
Experience - Five or more years of experience in LMS administration and/or service platform management, including tasks such as:
- Assigning training and recording completions.
- Creating items and scheduled offerings.
- Performing system audits and generating custom reports.
Technical Skills - Proficiency in LMS administration, reporting, and tracking tools.
- Strong understanding of eLearning content integration, system compatibility, and quality control.
- Experience with Docebo (preferred) or other LMS platforms.
- Knowledge of data analysis and reporting tools for training metrics such as Power BI.
- Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook) and data reporting.
- Familiarity with SCORM, xAPI compliance, Section 508 accessibility, and instructional system design principles.
- Ability to customize the end-user experience by creating and maintaining learning pages.
Other Skills - Strong problem-solving, communication and analytical skills.
- Ability to work independently and manage multiple projects.
- Ability to collaborate with curriculum developers, IT teams, agency stakeholders and training facilitators.
- High attention to detail and accuracy in system administration and compliance tracking.
Preferred Qualifications - Experience working within training compliance for online curricula.
- Familiarity with automated training tracking systems and career development planning tools.
- Knowledge of LMS integration, system enhancements and performance optimization strategies.
- Experience with Docebo as the organization’s preferred LMS provider.
- Experience uploading and testing Articulate 360 content as the organization’s preferred authoring tool.
Roles And Responsibilities - Administer and maintain all LMS operations, ensuring training compliance and data integrity.
- Conduct audits and troubleshooting to maintain system accuracy and efficiency.
- Support eLearning content deployment, ensuring compatibility with LMS standards.
- Develop and implement training tracking solutions, improving employee skill development and performance tracking.
- Assist in the automation of training schedules, employee development plans, assignments and new-hire orientation.
- Provide technical guidance and user support to ensure efficient use of the LMS.
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