Job Description

The Company:

LabLogic Systems is a leading supplier and manufacturer of instrumentation and software used in the pharmaceutical, nuclear medicine, life science, and radiation safety fields. We have over 40 years’ experience and expertise in providing solutions within highly regulated environments. Many of LabLogic’s solutions are considered the industry standard and can be found in over 50 countries around the world. Our company strives to have the highest reputation for providing excellent support, compliance, and reliability.

As well as manufacturing our own instrumentation and software, LabLogic is also the exclusive distributor in the US for the Hidex range of scintillation and gamma counters and is a value-added distributor for Agilent HPLCs and GCs. LabLogic Systems, Inc. is part of the LabLogic Group of companies.

The Role:

We are looking for an additional Field Service Engineer based in Atlanta to join our service team, providing field service, technical support, software support, and user training to our customers. You would primarily work on LabLogic radiodetectors paired with HPLC systems and Hidex scintillation and gamma counters, which are used daily in cutting-edge research across the country and beyond. This is a great opportunity to work with a customer-focused company supporting several of our key, niche product lines. This position will be based out of the hired candidate's home-based office and will require heavy travel. The ideal candidate will have a strong scientific and technical background and will be eager to learn new skills.

Responsibilities:

Conduct installation and basic user training of instruments and software

Provide preventive maintenance, upgrades, and repairs

Perform validation services (IQ/OQ) of hardware and software

Provide technical, and when appropriate, application support

Work closely with service management to coordinate schedule and prioritize service needs

Record work performed in the service database and prepare service reports in a timely manner

Requirements:

• Engineering/Biology/Chemistry related degree with knowledge of laboratory instrumentation and software
• At least 3 years professional field engineer experience or laboratory background, preferably in the pharmaceutical or nuclear medicine industry
• Experience and knowledge of liquid chromatography (HPLC) or liquid scintillation counting
• Willingness to travel extensively
• Occasional international travel required
• Must be highly motivated and have strong problem-solving ability
• Excellent verbal and written communications skills
• Must be able to work independently
• Computer and software experience and proficiency is a must

Benefits:

We offer a competitive salary based on experience. Benefits include a car allowance, 401K plan, comprehensive medical coverage, and 19 days paid vacation. With an expanding organization, there are growth opportunities for high performers.

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